Shopping Information
Below are some of are common questions about orders
1. Do You Ship Internationally?
Air Sporting Goods currently ships within the United States only.
Due to carrier restrictions on airguns, steel BBs, CO₂ cartridges, and other regulated items, we are unable to offer international shipping at this time.
We hope to expand shipping options in the future.
2. Why won't my payment go through?
Your payment may not process for several reasons:
The billing address does not match the address on file with your bank (AVS mismatch)
Your bank flagged the transaction for security
Insufficient funds or card limits
Prepaid or unsupported card types
Fraud filters automatically blocking high-risk activity
If your payment continues to fail, please contact us and we can help you complete your order.
3. How Long Will It Take To Get My Package?
Orders typically ship within 1–2 business days.
Estimated delivery times:
Standard Shipping: 3–5 business days
Priority Shipping: 2–3 business days
During holidays, weather delays, or carrier disruptions, additional processing or transit time may occur.
4. What Shipping Methods Are Available?
We ship using trusted carriers including:
UPS
USPS
FedEx
Carrier selection is based on product type, weight, cost, and delivery location.
Some items (CO₂ cartridges, pressurized tanks, etc.) may require special handling.
Payment Information
Below are some common questions about shipping, returns, and exchanges
1. What Payment Methods Are Accepted?
We accept the following payment methods:
Visa, MasterCard, American Express, Discover
Apple Pay & Google Pay
Shop Pay
PayPal (some restricted items may not be eligible)
All payments are securely processed using PCI-compliant systems.
2. When will my payment be charged?
Your card is charged immediately at checkout to reserve your items and begin processing your order.
If payment authorization fails, the order will not proceed.
3. Why was my card declined even though I have funds?
Your card may be declined even with sufficient balance for the following reasons:
Address or ZIP code mismatch
Bank blocking the transaction for security
Incorrect CVV
Debit card daily limit reached
High-risk order flagged by fraud detection
Please contact your bank or use a different payment method if the issue continues.
4. Is Buying On-Line Safe?
Yes. Your information is protected with:
Secure SSL encryption
PCI-compliant payment processing
Advanced fraud and security filters
We never store full credit card numbers on our servers.
Orders and Returns
If you have an issue or question that requires immediate assistance
1. How do I place an Order?
To place an order:
Add your items to the cart
Proceed to checkout
Enter shipping and payment information
Submit your order
You will receive an order confirmation email immediately after checkout.
2. How Can I Cancel Or Change My Order?
Orders can be cancelled or modified only before they ship.
Once a tracking number is generated, we are unable to make changes.
If you need help, contact us as soon as possible with your order number.
3. Do I need an account to place an order?
No. You may checkout as a guest.
Creating an account allows you to:
Track your orders
View order history
Save shipping details for faster checkout
4. How Do I Track My Order?
Once your order ships, you will receive a tracking number via email.
You can also log into your account to view your shipment status at any time.
5. Who should I to contact if I have any queries?
We’re here to help!
You can reach us at:
📧 info@airsportinggoods.com
📞 972-685-5211
Or use our website chat for faster assistance.
6. How Can I Return a Product?
We accept returns within 30 days for unused items in original packaging.
Please note:
CO₂ cartridges, opened BBs/pellets, and used airguns are not returnable
Customer must request a return authorization before sending products back
Contact us and we will guide you through the process.
SAFETY & LEGAL
Important Notice:
Airguns, airsoft guns, steel BB guns, pellet guns, and CO₂-powered devices sold by Air Sporting Goods are non-lethal, recreational products.
They are NOT firearms, do NOT use firearm ammunition, and cannot be modified to function as real firearms.
All products are intended strictly for sport, training, and hobby use.
1. Age Requirement (18+ Only)
You must be 18 years or older to purchase:
Airguns
Steel BBs & pellets
CO₂ cartridges
Airsoft guns & accessories
By completing your purchase, you certify that you meet age requirements and are legally allowed to own these products.
2. State & Local Restrictions (Important)
Certain states and cities restrict the sale or shipment of airguns, BB guns, and CO₂ products.
We do not ship restricted items to:
New York City (all boroughs)
New Jersey
Chicago, IL
Washington, D.C.
Philadelphia, PA
Customers are responsible for knowing all local laws.
Orders placed to restricted areas will be cancelled and refunded.
3. Airgun Safety Rules (Required Reading)
Airguns must always be handled responsibly. Misuse may cause injury or property damage.
Please follow these safety rules:
Always treat an airgun as if it is a real firearm
Never point an airgun at anyone, including in jest
Always wear ANSI-rated eye protection
Keep your finger off the trigger until ready to shoot
Never shoot at hard surfaces or water (ricochet risk)
Only use BBs or pellets designed for your specific airgun
Store unloaded and out of reach of children
Use only in safe, legal areas where projectile use is permitted
Your purchase confirms that you understand and agree to follow all safety rules.
4. Steel BB & Pellet Safety Guidelines
Steel BBs and pellets are small, high-velocity projectiles that can cause injury or damage if used incorrectly.
Never fire at close range
Do not shoot at glass, metal, concrete, or water
Always use proper backstops
Wear eye protection at all times
Never leave BBs or pellets within reach of minors
Misuse of ammunition may void manufacturer warranties.
5. CO₂ Cartridge & Pressurized Gas Safety
CO₂ cartridges are pressurized containers and must be handled carefully.
Never puncture, crush, or heat CO₂ cartridges
Store in a cool, dry place away from sunlight
Do not leave CO₂ cartridges installed for long periods
Only use CO₂ approved for your model
Dispose of empty cartridges properly
Do not include used cartridges inside return shipments
Improper use can result in injury or airgun damage.
6. Legal Disclaimer — Customer Responsibility
By purchasing from Air Sporting Goods, you agree:
You understand all safety rules
You are legally allowed to purchase these items
You assume full responsibility for safe handling and use
Air Sporting Goods is not liable for misuse or injury
You will follow all federal, state, and local laws
7. Warranty & Misuse Policy
Manufacturer warranties cover defects in materials and workmanship.
They do not cover:
Misuse or unsafe handling
Modifications or disassembly
Incorrect BBs, pellets, or gas use
Over-pressurization or dry-firing damage
Cosmetic wear from normal use
Misuse voids warranties.
For warranty service, contact us or the manufacturer.
8. Customer Compliance Agreement
By placing an order, you confirm:
You are 18+
You understand and accept all safety instructions
You will use products legally and responsibly
You assume all responsibility for safe operation
You will not resell to prohibited or underage individuals
You understand misuse may cause injury or property damage
Your purchase serves as your electronic signature of agreement.
REPLICA PRODUCT DISCLAIMER
Air Sporting Goods sells air-powered recreational devices including airguns, airsoft replicas, steel BB guns, pellet guns, and CO₂-powered launchers. These products are NOT firearms and must not be confused with real weapons.
While some items may visually resemble real firearms for training and realism, they do not possess the internal mechanics, firing capabilities, or ballistic energy of an actual firearm.
1. Not Firearms / Cannot Be Converted
Our products are not designed or intended to function as firearms. They:
Do not use firearm ammunition
Do not contain firearm firing mechanisms
Cannot be modified or converted into real firearms
Are regulated differently from actual firearms
Any attempt to alter, modify, or convert any replica or air-powered device into a firearm is illegal, hazardous, and strictly prohibited.
2. Intended Use
These products are intended strictly for:
Recreational shooting
Sports training
Target practice
Skill-building and hobby use
Non-lethal home practice environments
They are not intended for self-defense or law enforcement use.
3. Appearance & Public Use Warning
Some replicas may look similar to real firearms. You must exercise extreme caution:
Never display or use airguns or replicas in public areas
Never transport them openly
Always keep them in a case or bag while transporting
Misuse may lead to police intervention or legal consequences
Customers are solely responsible for ensuring safe and lawful usage.
4. Orange Tip & Markings (For Airsoft Products)
Airsoft replicas include safety markings such as:
Orange muzzle tips
Colored identifiers
These markings must not be removed or altered. Doing so violates U.S. federal regulations and local laws.
5. User Responsibility & Age Restrictions
By purchasing from Air Sporting Goods, you acknowledge:
You are 18 years or older
You understand this is a non-firearm product
You will use it safely, responsibly, and legally
You will not resell or provide it to underage individuals
You assume full responsibility for the safe handling and storage of replica devices
6. Legal Compliance
Customers must comply with all applicable:
Federal laws
State regulations
Local ordinances regarding possession and use
Air Sporting Goods is not liable for customer misuse, illegal operation, or unauthorized modification of any product.
7. Law Enforcement Interaction Warning
Because replicas may visually resemble firearms:
Police may treat them as real weapons if mishandled
Never display them during traffic stops or in public
Always keep replicas concealed during transport
Only use on private property or approved fields/ranges
Customer assumes full responsibility for safe and lawful conduct.
8. No Liability Policy
Air Sporting Goods, its owners, employees, and distributors are not liable for:
Injuries caused by improper or unsafe use
Misidentification of replicas as real firearms
Legal consequences from misuse
Property damage or accidents
Modifications or alterations to any product
